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Insurance Limitations

Reduced Ability to Choose


  • Many health care plans provide limited coverage or reimbursement for mental health services.
  • Patients must obtain “pre-authorization” by justifying their need for therapy to the insurance company.
  • An insurance representative, not necessarily a mental health professional, decides if services are approved.
  • Patients are often restricted to in-network providers, with reduced reimbursement for out-of-network choices.
  • Some psychiatric diagnoses are not eligible for reimbursement.

Pre-Authorization and Reduced Confidentiality


  • Insurance often authorizes therapy in limited sessions, requiring justification from the therapist for continued treatment.
  • Additional sessions may be denied, even if therapeutic goals are unmet.
  • Confidential clinical information may be required for continued service approval, with no guarantee of confidentiality.
  • Insurance companies decide whether to continue or stop coverage and personal treatment data may be added to national databases.

Negative Impacts of a Psychiatric Diagnosis


  • Insurance requires a mental health diagnosis for reimbursement.
  • Psychiatric diagnoses may negatively impact you in the following ways:
    • A diagnosis may lead to denial of disability or life insurance,
    • Increased claims handling may result in loss of confidentiality,
    • A diagnosis can affect employment, job applications, financial aid, or permits,
    • And can be used in legal cases (e.g., divorce, family law, criminal).

Potential Benefits of Not Billing Insurance


  • You are more in control of your care, including choosing your therapist, length of treatment, etc.
  • Increased privacy and confidentiality; however, limits to confidentiality still exist.
  • Not having a mental health disorder on your medical record.
  • Room for consultation with your therapist on non-psychiatric issues that are not necessarily billable to insurance, such as:
    • Learning how to cope with life changes,
    • Gaining more effective communication techniques for your relationships, increasing personal insight,
    • And developing healthy new skills.

For more information, click here for an article discussing why therapists may choose not to accept insurance.